1. Introduction

Ethiora Net ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and company details.
• Payment Information: Billing address and payment method details (processed securely via third-party gateways).
• Usage Data: Information about how you interact with our services, including log data and IP addresses.
• Communications: Records of support requests and correspondence.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related billing information
• Send administrative and promotional communications
• Analyze usage to improve our platform performance
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, firewalls, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data for the duration of your account and as required by applicable law. You may request deletion of your account and associated data by contacting our support team.

7. Cookies

Our platform uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of our Service.

8. Your Rights

Depending on your location, you may have rights including access to your data, correction of inaccuracies, deletion of your data, and the right to restrict or object to processing. Contact us to exercise these rights.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your country. By using our Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page with an updated effective date.

13. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@ethioranet.com.